1. What safety measures do you have in place?
We’ve been working hard to ensure measures are in place for the safety of customers and staff. These include:
- A booking-only system
- We will be operating at less than 50% capacity to allow for social distancing
- Social distancing measures include a one-way system, clearly marked by posters and floor stickers. Exit is via the community garden door
- We ask you come already showered and pool ready, with costumes underneath. No showers will be available on site due to social distancing issues.
- Communal changing rooms will be closed. Changing will be via poolside cubicles which will be allocated to you on arrival.
- All areas – including changing cubicles – will be thoroughly cleaned before each session
2. What times are your pool sessions?
We’re re-opening in manageable step-by-step stages. Please see our timetable page for more.
3. How do I book?
YES! When we reopen you will need to book all sessions in advance – absolutely no drop-ins. This helps us to make sure that the total number of people using the Centre is controlled. Details of how to book below:
4. What do I do when arrive for my swim session?
- Come swim ready, with costume/trunks under your clothes. Please shower at home
- Only bring essential items
- Please arrive 5 minutes before your session starts
- Check in with our receptionist, who will take your temperature. You’ll be given a wrist band to identify what lane you’re in
- Go through to the pool entrance where you’ll be asked to remove your shoes , socks or stockings.
- Take your shoes with you and get changed in your allocated cubicle
- Follow the one-way system around the pool before entering the pool at marked points.
- If you want to take a break, we ask you get out of the pool and follow the one-way system round to your cubicle. Due to social distancing rules, no socialising at the end of the pool
- Please listen to instructions issued by lifeguards and abide by the rules, or you may be asked to leave.
- Leave the pool via the rear doors. Before you enter the community garden, please put your shoes back on using the chairs provided.
5. Cancellations
6. What if I have Covid symptoms?
Please don’t come if you have any Covid-19 symptoms, such as a high temperature, a new, continuous cough, a loss or change to your sense of smell or taste or shortness of breath.
Any questions?
Please don’t come if you have any Covid-19 symptoms, such as a high temperature, a new, continuous cough, a loss or change to your sense of smell or taste or shortness of breath.
Recent Comments